Refund Policy

We aim to provide high-quality mobile detailing services and ensure customer satisfaction. This Refund Policy explains when refunds or adjustments may be issued.

2. Service Satisfaction

If you are not satisfied with your detailing service, please contact us within 24–48 hours after the service is completed. We may offer:

A re-clean of the affected area
Partial refund (if applicable)
Other resolution based on the situation

3. No-Show or Cancellation Policy

Cancellations made at least 24 hours in advance may be eligible for a full or partial refund (if a deposit was made).
Same-day cancellations or no-shows may result in a non-refundable deposit or service fee.

4. Non-Refundable Situations

Refunds will not be issued for:

Pre-existing damage, stains, or wear that cannot be fully restored
Customer dissatisfaction due to unrealistic expectations beyond agreed services
Services already fully completed and approved

5. Weather or Location Issues

If service cannot be completed due to weather conditions or unsafe working environments, we may:

Reschedule the appointment
Apply the payment to a future service

6. Refund Requests

To request a refund or service issue review, contact us at:
jacemobiledetailing@gmail.com

Please include:

Your name
Service date
Vehicle information
Description of the issue (photos if possible)

7. Processing Time

If a refund is approved, it will be processed within 5–10 business days, depending on your payment provider.

8. Changes to This Policy

We may update this Refund Policy at any time. Continued use of our services means you accept any changes.

9. Contact Us

If you have any questions, contact us at:
jacemobiledetailing@gmail.com